Some of the popular courseswe have are as follows. The list is not exhaustive, there are few more courses which can be designed or developed according to the present need of your organization.

Communication Skill

Right communication skill is the key of success in any business. Whatever knowledge a person may have and whatever the quality may a product or service may have it can’t be expressed in lack of communication. What is there in your mind to transfer the same in the mind of audience without loosing its original shape is right communication skill. It is the basis of any human interaction and it has been observed that a majority of disagreement and conflict happens due to lack of communication skill despite there was no reason for conflict. Lack of communication delays the process too.

Interestingly there is no any common mistake or fault which everyone is making. Therefore, we at Fortune Human Capital first identify the gap area of employee and customise the course according to the need of audience. This directly works on lacking area thus giving more productive and meaningful result. The course focuses on how to listen carefully, ask insightful question, be assertive and interpret non-verbal signals. Participants will leave with the ability to combine Voice Tone, Body Language and appropriate language into a clear and effective message.

Personality & Presentation

The first and foremost thing in any buying or selling is Personality and the Presentation. People buy anything first from the eyes. It is says the “good start is half done” and to have good start Personality and Presentation plays important role. With an impressive personality and impactful presentation skill, half the battle is won. This training module includes the grooming of employee which helps in dealing in public life or for internal purpose. This module focuses on the art of being heard, art of saying ‘yes’ or ‘no’, external personality development, effective listening, confidence building, spontaneity and social/business/personal etiquette.

Leadership Skill

The true leader has the ability to share and drive the team towards the Vision with passion and commitment, giving their team a purpose, a challenge they are willing to embrace and carry on to achieve amazing results.

Through our Leadership Skill training program you will empower your team as a leader in bringing out the best by exploring the most critical success factors of strong leadership that will help your team bringing them together, motivate, energize and inspire them to their full potential to achieve extraordinary things.

By the end of our Leadership Training Program the participants will be able to
⇒ Describe the roles, responsibilities of a true leader and what a leader actually does.
⇒ Clearly understand the difference between the role of a manager and the role of a leader.
⇒ List the three main essential roles of a leader.
⇒ Identify what employees want from a leader.
⇒ Understand different perspectives and what defines a true leader
⇒ Find out their preferred leadership style
⇒ Balance team, task and individual functions
⇒ Identify what it takes to role model strong leadership
⇒ List the leadership critical success factors

Change Management

The biggest truth of universe is change and at the same time other truth is we do not easily accept the change because we become use to of existing affairs. An organization needed to keep changing on various required parameters to achieve the excellence and growth.

Our Change Management Program provides your managers a tool as how to manage in the various changing scenario. It has been observed that anyone look the impact of change within himself/herself first and accordingly drives the team. However, the managers often underestimate their role in managing the changes.

This program helps building change competency within your team and helps them outlining practical solution and become main driving force towards change management. It will further help your managers with the skills to identify and address the barriers to change and proactively lead their teams towards goal.

Conflict Management

Conflict is the sign of endeavour. When people will work the conflict will happen because the thought process of every human is not going in same direction. It is the skill of manager to manage the conflict effectively and take the team back in right direction by limiting the negative aspects of conflict and increasing the positive aspects of conflicts. The causes of conflict range from philosophical differences and divergent goals to power imbalances. Unmanaged or poorly managed conflicts generate a breakdown in trust and lost productivity.

In addition to the everyday sources of conflict, "misunderstandings, and pseudo conflicts, arise when members of one culture are unable to understand culturally determined differences in communication practices, traditions, and thought processing.

Our Conflict Management Program will help the Managers in minimizing the negative outcomes of conflict and promoting the positive outcomes of conflict with the goal of improving learning in organization. Special consideration is being paid to conflict management between two parties from distinct cultures.

Negotiation Skill

Negotiation is an integral part of creating value for the organization. Ourcustomised Negotiation Workshops provide a framework for conducting “win-win” negotiations through hands-on group exercises and provides an opportunity to practice skills using real life case studies. Participants can expect to learn negotiation tactics to improve their skills in the areas of effective communication, building long-term, strategic relationships; maximizing the value available in every deal, improve ability to bargain successfully and ethically in any situation and dealing with difficult behaviours and other wide range of challenges at work and life.

After attending our Negotiation Skill program the participant can learn
⇒ Achieve better results in both formal and informal negotiations
⇒ Build confidence in bargaining power and abilities
⇒ Improve negotiations by managing emotions and influencing others
⇒ Build positive, productive relationships with all parties at the table
⇒ Create value and “enlarge the pie” to produce win-win outcomes

TOPICS COVERED
⇒ Get to know the interests, priorities, and goals of all parties
⇒ Understanding how personal biases and cultural differences impact negotiations
⇒ How to deal with irrational people and challenging relationships
⇒ Increasing opportunities through pre-negotiation preparation
⇒ Improving communication by listening and asking questions
⇒ Making offers at the right time and in the right way
⇒ Transforming competition into cooperation—and opponents into partners
⇒ Managing teams of negotiators more effectively
⇒ Recognizing when to walk away from the table

This program is appropriate for professionals at all levels to enhance the negotiation skills and work more productively with customers, colleagues, partners, vendors, and others.

Positive Attitude

Optimist see the path whereas Pessimist see the obstacles. Positive attitude is infectious and leads to a ‘can do’ approach in individuals, teams and organizations. This course develops skills necessary for individuals to change their outlook on life and build their inner confidence at the flick of a mental switch.

Our Positive Attitude development program relies on the use of several self-evaluation exercises aimed at helping participants learn their preferred behaviour and communication styles. The course also features the use of a number of case studies, practical exercises and presentations by participants followed by group discussions.

By the end of the course, participants will be able to:
⇒ Understand the impact of positive attitude on personal and professional environments
⇒ List the steps needed for improving attitude and behaviour
⇒ Apply positive psychology techniques to improve effectiveness on the job
⇒ Identify preferred thinking patterns and filters
⇒ Use modelling techniques to improve relationships with others

The Course Target Improving Following Competencies:
⇒ Personal commitment
⇒ Practical thinking
⇒ Self confidence
⇒ Self esteem
⇒ Examining attitude
⇒ Building relationships

Time Management

“Time is Money” and effective time management is the key which helps in getting the most out of your day—and to surviving the increased business pressure brought about by economic turmoil. From managing email to juggling your time on multiple projects, AMA’s time management courses will help you reach your goals by learning how to budget your time wisely and effectively—and help you rethink and reprioritize on a moment’s notice.